Delivery & Returns
Corciova Delivery and Returns
We hope you love shopping with Corciova. Here are our delivery and returns policies to help make sure we meet your expectations. If you have any questions, you can send email to: [email protected] or Contact Us.
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Orders you place with Corciova on Saturday or on Sunday will not be processed until Monday. On the Shipping Method page when you make order, you can see exactly shipping amount and arrival time.
Returns and Replacements
We want you to be completely happy with your Corciova order. If for any reason you are not satisfied, we will gladly accept your timely return of unopened, unused merchandise. For defective or quality problem merchandise, we do refund without return request, when you find this kind of problem, please describe the problem in detail and cooperate with the photoes form to determine the exact problem so that we can deal with the refund in time. Used merchandise cannot be returned. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Merchandise must be returned within 10 days of receipt of merchandise. Sunglasses will get full refund without return if happen defective within 30 days of receipt.
On the back of the packing slip enclosed with your Corciova order, please note the order ID and the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).
Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information.
Please allow 10 to 14 days for Corciova to process your return.